Quality and Safety
Supply Chain Solutions
We work for you and with you to develop and maintain a high-quality service.
Quality and safety are an integral part of our transport, logistics and freight forwarding services. Our teams take maximum care of your products, take personal responsibility for the satisfaction of your customers, and are careful to protect your brand and image. Our objective is to support your growth.
Managing quality means meeting our agreed upon key performance indicators. It also means enabling all Platinum employees to develop the highest operational standards through our proactive training policy.
Our strategies for developing excellence
Our quality management system monitors customer satisfaction at all levels, while our training policy develops our employees’ skills, so that we can provide you with an even better service.
Full compliance with the current local and Global regulations (including ISO, SQAS and HACCP standards). Platinum Shipping EXPERTISE
Our quality management system
Our effective quality management system delivers optimized operating methods, making your customer service even more efficient, resulting in increased satisfaction for you and your customers. Therefore, Platinum teams are committed to collecting and using data and information for quality management purposes.
A dynamic continuous improvement system:
• Identifies your needs and those of your customers
• Enables us to organize ourselves so that we can meet these needs
• Measures quality levels based on performance indicators
• Makes it possible to implement preventive or corrective measures
What if your Logistics partner could create specially tailored solutions in order to optimize productivity?
Do you want to know where your products are at any time, when they will be delivered and whether your end customers will be satisfied? In order to provide reliable solutions according to your expectations, our IT engineers put all their expertise and creativity into designing our transport and logistics solutions. Based on discussions with you and the characteristics of your own information system, our experts define and develop some of the most innovative technological solutions on the market. Their sole objective is to improve efficiency, the quality of our services and thus make your supply chain even more productive.
Our expertise in Information systems
Monitoring and analyzing all the solutions and technologies available on the market enables us to select the most appropriate, advanced and effective systems, while fully considering our customers’ existing technologies.
Our mastery of integrated software solutions, which we keep on developing, adding new functionalities so that we can meet your needs even more effectively, in terms of flow exploitation, stock management, order preparation, delivery traceability, proof of delivery, reverse logistics, etc.
Preparing and making the introduction of new processes and post-launch audits even more reliable.
Specialist reengineering expertise ensures continuous process optimization.
Our performance factors
A comprehensive diagnostic conducted with you by Platinum experts for solutions that can be fully adjusted according to your needs and expectations.
We consider your processes and systems for 100% fluidity of information and optimum efficiency.
Full traceability of your supply chain, product and information flows.
Information easily accessible on-line, which enables you to measure the performance of your supply chain in real time and access the information that you need.
Easier identification of optimization levers and a partner who can provide you with helpful and practical suggestions.